Business Ethics - 1575 Words

Case Study Analysis: In Business Ethics And Corporate Governance By Name Course Professor University City/State Date Introduction; The workshops analyses the cases given in regard to business ethics and corporate governance. Discusses the way out and gives the recommendations on what the business should do to achieve their goals. The cases stress on the business ethics and open our minds on their importance in a business. They are responsible of determining the company’s image for example in the case where they are not taken seriously and broken they give the company name and when they are followed they build the company’s name leading to the growth and many benefits (Jennings, 2011). The cases outline the importance and†¦show more content†¦These will be a bit more expensive but in terms of time and money but it will be worth since the company lost almost a third of the company asset trying to venture in the business which at the end was a total failure hence huge loss (Allen amp; Ferrell, 2005). 3. Analysis and Evaluation From the case it’s clear that for the past years that is from when the company was established till year 2005 the company was recognized for its good conduct over the past years and when it was first involved in the scandal it affected the business greatly. There had been other misconduct but the government was used to protect them but during the time they were sued by the attorney general sued them for the finite insurance (George, 2009). The scandal largely affected the company since by that time other insurance companies were joining the market hence they lost their clients to their competitors. Also the company breached the trust clients had in them, also to their admirers leading to the company’s damaged image and these have had effects on various groups in the company and they include consumers, employees, investors, and the government (Allhoff amp; Vaidya, 2008). Consumers: these are the people who buy services and products from the company. The company deals with insuring other large firms for example manufacturing industries, air craft companies, banks, other insurance companies.Show MoreRelatedBusiness Ethics : Ethics And Business943 Words   |  4 Pagesdiscussions in Business is Ethics. Some people believe that the decisions businesses make in interest of the business has no place in ethics and that they are essentially amoral. These businesses believe that their main objective is to simply make a profit and that it does not affect the success of the business. Whereas some businesses believe that they have to take ethics into consideration, in order for their business to be a success. Richard T. De George (1999) states that ethics and business do notRead MoreThe Ethics Of Business Ethics1471 Words   |  6 PagesReview Nowadays, the concern for business ethics is growing rapidly in the business community around the world. Business ethics are focused on the judgment of decisions taken by managers and their behaviors. The issue regarding these judgments is the norms and cultures that shape these judgments. Business ethics are concerned about the issue, how will the issue be solved and how will it move ahead along the transition analysis as well (Carroll, 2014). Business ethics can be addressed at differentRead MoreEthics And Ethics Of Business Ethics1304 Words   |  6 PagesBusiness Ethics Varun Shah University of Texas at Dallas Business Ethics Morals are a crucial part of life. Without having principles one would never be able to distinguish the right from wrong and good from evil. Just as it applies to life in general, ethics is an integral part of doing business as well. When we here the term Business Ethics in our work place, we usually do not take it seriously and brush it off saying ‘it’s just a simple set of basic rules like not cheating and so on’. ThisRead MoreThe Ethics Of Business Ethics Essay1097 Words   |  5 PagesResource A discusses how ethics is crucial in business. There are three key ideas used to understand this. Firstly, making ethically wrong decisions tend to cause more upset than other general mistakes as purposeful unethical actions are not as easily forgiven or forgotten. Secondly, ethics provides businesses with a broader understanding of everything to do with their business. Business ethics is effectively just business it its larger human context. Thirdly, being unethical ca n tarnish the publicRead MoreThe Ethics Of Business Ethics1064 Words   |  5 Pages　　　　Business Ethics Ethics can be viewed as the rules and values that determine goals and actions people should follow when dealing with other human beings. However, business ethics can be defined as moral principles of a business. It examines moral or ethical problems that arise in a business environment. Generally, it has both normative and descriptive dimensions. Organization practice and career specialization are regarded as normative whereas academics attempting to understand business behaviourRead MoreThe Ethics Of Business Ethics757 Words   |  4 Pagesdeciding what to do in certain situations, ethics is what guides an individual to act in a way that is good, or right. Those involved in business settings apply ethics to business situations, known as business ethics. It is expected of businesses, small and large, to follow business ethics. There is a particular framework businesses are to follow. However, the reoccurring news headlines of poor business ethics prove differently. Poor busine ss ethics include bribery, corporate accounting scandalsRead MoreEthics And Ethics Of Business Ethics1200 Words   |  5 PagesEthics meaning in simple way for average person is what is right from wrong. According to Chris MacDonald (2010)† Ethics† can be defined as the critical, structured examinations of how we should behave - in particular, how we should constrain the pursuit of self-interest when our actions affect others. â€Å"Business ethics is the applied ethics discipline that address the moral features of commercial activity (Business ethics, 2008).Working in ethical way in business has a lot of benefits which can attractRead MoreBusiness Ethics Essay944 Words   |  4 PagesUnderstanding Business Ethics Unit 37: National Diploma Assignment brief TASK 1: Scenario: Business ethics - a study of a selected company With growing interest among consumers regarding the business ethics of the businesses brands that consumers buy, Westminster council wants to conduct an independent review of some of the organisations that sell their goods and services in the borough. You have been asked to select one of the following brands and conduct research into their business ethics. Read MoreThe Ethics Of The Business Ethics1431 Words   |  6 Pages BUSINESS ETHICS INTRODUCTION:- Presentation Ethics are exceptionally regular and essential good esteem that helps us to take the right choice where we think that it hard to pick between our own advantages and the correct thing to do. We are going to talk about three sections of morals Behavioral morals, Bounded ethicality and last one is irreconcilable situation. As from the names of these parts of morals, its verging on clarifying the significance of it. It clarifies why great individualsRead MoreThe Ethics Of Business Ethics Essay2711 Words   |  11 PagesBusiness Ethics Business ethics is a type of professional ethics or applied ethics which examines moral problems and ethical principles that come up in a corporate environment. It is applied to every aspect of conducting business. According to Milton Friedman, a company has the responsibility to generate as much revenue as it can while still conforming to the basic rules that society has set. These rules include the ones embodied in customs as well as in law. Similarly, Peter Drucker stated that

Exploring The Destruction Of True Love - 2134 Words

Brenda Nayiga Mrs. Michelin ENG 4UO-I 26 April 2016 Exploring the destruction of true love in a capitalist society: A Marxist Approach to â€Å"The Great Gatsby† Love can be defined as honesty, trust and respect; it occurs when two people touch each other s soul. Every series, every story and every movie speaks about how two people fall in love and live happily ever after. All stories come to that same conclusion but what happens when two people don’t belong to the same social class. The Great Gatsby, by F. Scott Fitzgerald is a story about Jay Gatsby, a man who is part of the working class that becomes wealthy through illegal acts and throws extremely corrupted parties every Saturday night. In this novel, F. Scott Fitzgerald illustrates the lack of true love between Tom, Gatsby and Daisy. The protagonist, Gatsby is in love with Daisy Buchanan, a woman that is married to Tom Buchanan, a very wealthy man and he believes that the amount of money he possess will change Daisy’s heart. When Daisy discovers that Tom is cheating, he uses his status and power to deceive her in order to fulfill his desires. Tom, Gatsby and Daisy represen t the upper class which with closer analysis demonstrates the Marxist theory by Karl Marx. Marx explains it as the practice of socialism which includes materialism, class struggle and dictatorship of the proletariat until the establishment of class stratification. By critically analyzing these characters from a Marxist perspective, the matter of theShow MoreRelatedThe Tragedy Of King Lear Essay1745 Words   |  7 PagesIn William Shakespeare’s play The Tragedy of King Lear, human suffering is exploited through exploring social destruction caused by love, lust, and loss. King Lear’s kingdom is broken down through the excess of love and hate. Behaviors resulting from such emotions becomes tragic flaws for the characters within the play, as the need for approval disrupts all natural social order, which is then represented by the natural world. The natural world and nature of society become intertwined as the plotRead MoreKing Lear Character Development Essay1662 Words   |  7 Pagesher without her dowry. ‘Love’s not love when it is mingled with regards that stands aloof from th’entire point. Will you have her? She is herself a dowry.’ Although Cordelia is at first wronged, it seems in a bid to correct the issue Shakespeare has granted her the gift of a new life far away from those filled with negativity and neglect. And in so it appears that in Lear’s rash wrongdoing, he would be doomed to suffer the same fate. In expelling his only true loving daughter, he is left to resideRead MoreThe Conflict Between Nature and Culture in Wuthering Heights by Emily Brontà « and a Room with a View by E.M.Forster1649 Words   |  7 Pagesreality into the seclusion and eerie mists of the Yorkshire moors, where the supernatural seems commonplace and the searing passion between Catherine and Heathcliff absolute. Yet Wuthering Heights reaches much further than its atmospheric setting, exploring the complexities of family relationships and Victorian society’s restrictions; similarly, in ‘A Room with a View’, E.M. Forster expands the relationship between Lucy and George to address wider social issues. Both novels explore and dramatise theRead MoreThe Relevance of the Literature of Renaissance In the Twenty-First Century958 Words   |  4 Pagesalone: his wife is dead, all his friends have left him and all his expectations have been disappointed. He is universally loathed and isolated, without a place in the social community. What is worse, he alone is the architect of his destruction due to his own free decisions. Why does Macbeth decide to murder Duncan and why is he not satisfied with his high social position? Because his problem is that he is too ambitious. He wants to become king and he refers to that yearningRead MoreBeing A Loyal Relationship, By Tyler Perry1669 Words   |  7 Pagesby Tyler Perry, one does not mind compromising character traits in the quest for love and acceptance. The way in which humankind pursues love dictates the outcome of a relationship. Some women perceive a virtuous man as one who is successful, has a nice car and most importantly is handsome. In many cases, these men are in relationships which makes it much more appealing for the pursuer. All though this may be true, what happens to the values of being in a relationship? For many, there are no rulesRead MoreDistant Dreams: An Unrealized Reality Essay992 Words   |  4 Pages John Ernst Steinbeck one of the great American writers of the twentieth century was born February 27,1902, in Salinas, California. Throughout his life he learned to appreciate his surroundings and love for the rural areas of Salinas. This appreciation that would later come out in his writing. During Steinbecks college education at Stanford University he worked many jobs, â€Å"including one as a†¦ laborer in the beet and barley fields of Salinas.†(Telgen 241). For two years during Steinbecks withdrawalRead MoreSufism1337 Words   |  6 Pagesthere are many Sufis that are not Muslims and there are many Muslims that are reluctant to consider Sufism part of Islam. One of the few concepts that Sufis seem to agree on is that all religions offer a path to salvation or enlightenment and that true God realization, no matter how it is achieved, transcends the limitations and classification of any religion. Basically, a saint in any religion is equal to a saint in any other religi on because they are inspired by the same Divine source. InitiallyRead MoreExploring Variations on the Word Love by Margaret Atwood1693 Words   |  7 PagesExploring Variations on the Word Love Question: How do(es) the use, meanings, connotations and denotations of the central image of the word â€Å"love† change(s) in Maragret Atwood’s Variations on the Word Love and also whether the poem may be viewed as a love poem. Since time immemorial, the concept of love and its definition have been highly personal and truly unique phenomena. They have been the source and product of comedy, tragedy and everything in between. Poets have praised and despisedRead MoreSummary Of Patricia Highsmith Implements Guy s Internal Monologue1265 Words   |  6 Pagesguy dismiss the law without any hesitation and it does it with ease through great word choice and syntax. In this passage Highsmith starts goes deep into Guy’s internal conflict, before this point in the novel the reader does not get to see Guy’s true feeling on killing a man in cold blood. Referring to an earlier quote Guy compares society’s law and the law of conscience , â€Å"Society’s Law was lax compare to law of conscience†. Guy perceives this concept of law of conscience to be something muchRead MoreThe Nature Of Nature And Survival Essay1495 Words   |  6 Pagesfail to observe the living world around them. This lack of natural awareness is harmful to the well-being and future our society. The day we forget about the beauty of nature and where the origin of humanity arose from, will be the onset for the destruction of the planet we rely so heavily on. Before the period of industrialization and urbanization, the world was covered in wilderness. Millions of acres of lush forest and nature untouched by mankind. Thousands of centuries before humans walked the

Quaid E Azam- an Architect of Pakistan Free Essays

string(184) " Higher Education in England In 1892, at the age of only 16, he sailed to England to study and in 3 years, at age 19, he became the youngest Indian to be called to the bar in England\." Submitted to: Sir Superman Submitted by: James Bond Degree ‘34’ Syndicate ‘CIA’ Date: 21-03-2013 CONTENTS Chapter 1 * Background * Quaid’s early life * Education Chapter 2 * Politics * Membership of Congress * Hindu-Muslim Unity * Devotion to Muslim League * Leadership of Muslims Chapter 3 * Thought of Separate Homeland * Pakistan Resolution * Gandhi-Quaid meetings * Views about Quaid Chapter 4 * Defending Policy of Quaid Chapter 5 * Formation of Federal Cabinet * Constitutional Problems * Establishment of Capital * Provincial Government Establishment of Administrative Headquarters * Foreign Affairs * Education Policy CONCLUSION BIBLIOGRAPHY REFERENCES 1) Syed Shamsul Hassan ed. , Correspondence of Quaid-i-Azam M. A. We will write a custom essay sample on Quaid E Azam- an Architect of Pakistan or any similar topic only for you Order Now Jinnahand other papers, Shamsul Hassan collection, Organizational Matters, Vol. I (1936-1947) 2) Akbar S. Ahmed, Jinnah, Pakistan and Islamic Identity, (Karachi: Oxford University press, 1997) 3) Prof. Khurshid Ahmed, Islamic Ideology (Karachi: Karachi university,2002). 4) Quaid’s speech at university stadium Lahore, 30 october 1947 5) Syed Hussain Imam â€Å"Sterling qualities of Quaid†. ) Ahmad Khan Yusufi, Speeches, statements and messages of Quaid-e-Azam. 7) Rajmohan Gandhi, Eight Lives: A Study of the Hindu-Muslim Encounter (Albany, NY: State University of New York Press, 1986) 8) Wikipedia the free Encyclopedia. 9) www. national heritage . government. pk 10) â€Å"Quaid-i-Azam Muhammad Ali Jinnah†. Government of Pakistan Website. 11) â€Å"Quaid-e-As is Mohammad Ali Jinnah†. The Jinnah Society. 12) â€Å"Jinnah: South Asia’s greatest ever leader†. 13) BBC’s Poll for South Asia’s greatest ever leader. 14) â€Å"The Father of Pakistan†. The Most Influential Asians of the Century by TIME. 15) â€Å"Muhammad Ali Jinnah (1876–1948)†. Story of Pakistan. 16) â€Å"Jinnah’s speech to the Constituent Assembly of Pakistan†. 11 August 1947. 17) â€Å"Jinnah’s Thought at a Glance†. Yes Pakistan. com. 18) â€Å"Mohammed Ali Jinnah (1876–1948)†. Harappa. com. 19) â€Å"Pictures of Quaid (Album)†. Urdu Point. 20) â€Å"South Asia’s Clarence Darrow†. Chow. 21) â€Å"I Remember Jinnah†. Daily Dawn (newspaper). 22) â€Å"1947 – August†. Chronicles Of Pakistan ACKNOWLEDGE This research paper is dedicated to all those martyres who worked the reation of a separate home land for Muslims. They helped Quaid-e-As am in this great mission and gave sacrifices for our independence . They face many problems and hardships for the independence of Muslims in the subcontinent. I would like to thank James Bond for assigning this topic to me. It was tr uly an enlightening experience for me to do research on this topic. I would also like to thank my respected teacher Iron Man for guiding me and providing me with more than enough knowledge on this topic. The research was mainly done using the help of computers and internet therefore the bibliography section may look a little empty at first. But once one gets to visit these internet sites he is marveled by the amount of data provided on the respective topic. So hats off to all those people who are spending their precious time to run these enlightening websites. Without these the worth of internet would be much less in the context of knowledge. The main objective of this research paper is to highlights the efforts of the Quaid-e-As am Muhammad Ali Jinnah in the creation of Pakistan. His role in the formation of Pakistan and in the initial administration of Pakistan after independence because he handled all the problems of Pakistan when there were only few people who knew about administrative problems. ————————————————- INTRODUCTION Quaid-e-As am as an architect of Pakistan Some revisionist people criticize Pakistan and few even go so far as to question the integrity of Quaid-e-As am in demanding a separate homeland for the Muslims of Hindustan. This modern disease has even spread to those who live in the West but have Pakistani roots. It is however interesting that all these critical people studied in Pakistani schools, travelled on Pakistani passports and have families in that country. Painting a realistic image of Pakistan in our young people’s minds is the only way they can hope to have a sense of belonging to the country and the elderly generation has a duty to provide a great deal in helping such parents and families living abroad whose roots are still fastened firmly with this land. Coming back to he topic, it is very difficult to add something new or something that is not known about him. Yet the paradox is that the younger generation has to be reminded of his contribution to the history of Muslims of the Subcontinent What I want to share with you about Quaid, is not only the information from history books, magazines and films, but also what was told to me by my father and those who saw the Quaid, worked for t he cause of Pakistan and saw the creation of Pakistan. Pakistan’s story is so much linked with the life of the Quaid –e-As am that one cannot be told without the other. So who was this great man, who with the help of his type writer and an adoring sister created the largest country for Muslims in the world in a span of few years. In his biography of titled â€Å"Jinnah of Pakistan†, the American historian, Stanley Wilbert, makes the following observation that so accurately describes the legacy of Quaid and his footprint on history: â€Å"Few individuals significantly alter the course of history. Fewer still modify the map of the world. Hardly anyone can be credited with creating a nation-state. Muhammad Ali Jinnah did all three. During his lifetime, he brought the wisdom to walk in the path of honor, the courage to follow his convictions, and an abiding compassion for others. He enriched us all by the nobility of his spirit. ————————————————- ———————————â €”————- CHAP # 1 Quaid’s Early life Background According to Sarojini Naidu, a famous Congress politician, close friend and follower of Gandhi but also author of Quaid’s first biography, Quaid’s ancestors were Hindu Rajput who converted to Islam. Jinnah’s family belonged to the Ismailia Kahoka branch of Shi’a Islam. Early Education He studied at several schools at the Sind Madras a-tool-Islam in Karachi; briefly at the Goal Das Ten Primary School in Bombay; and finally at the Christian Missionary Society High School in Karachi, where, at age sixteen, he passed the matriculation examination other University of Bombay. Higher Education in England In 1892, at the age of only 16, he sailed to England to study and in 3 years, at age 19, he became the youngest Indian to be called to the bar in England. You read "Quaid E Azam- an Architect of Pakistan" in category "Essay examples" During his student years in England, Jinnah came under the influence of 19th-century British liberalism, and his education included exposure to the idea of the democratic nation and progressive politics. But later as an Indian intellectual and political authority, Jinnah would find his commitment to the Western ideal of the nation-state and the reality of Indian society of many religions, cultures and ethnic groups difficult to reconcile during his later political career. In 1896 he returned to India and settled in Bombay. He built a House in Malabar Hill, later known as Jinnah House. He Became a successful lawyer, gaining particular fame For his skilled handling. His reputation as a skilled lawyer Prompted Indian leader Bal Gangadhar Tikal to hire him as defense counsel for his sedition trial in 1905. Quaid argued that it was not sedition for an Indian to demand freedom and self-government in his own country. ————————————————- ————————————————- ————————————————- ————————————————- ————————————————- ——â⠂¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€- ———————————————— ————————————————- ————————————————- ————————————————- ————————————————- ————————————————- —————————————â⠂¬â€Ã¢â‚¬â€Ã¢â‚¬â€- ————————————————- CHAP # 2 Introduction to Politics Membership of Congress Soon after his return to India, he joined the Indian National Congress, which was the largest political organization in India. Like most of the Congress at the time, Jinnah did not favor outright independence, considering British influences on education, law, culture and industry as beneficial to India. Quaid had initially avoided joining the All India Muslim League, founded in 1906 because he regarded it as too religiously oriented. However he decided to provide leadership to the Muslim minority. Hindu-Muslim Unity ; Joining Muslim League His efforts to work for all Indians was so much respected that he was called; Ambassador of Hindu-Muslim Unity. Eventually, he joined the Muslim League in 1913 and became the President at the 1916 session in Luck now. Jinnah was the architect of the 1916 Luck now Pact between the Congress and the League, bringing them together on most issues regarding self-government and presenting a united front to the British. Jinnah broke with the Congress in 1920 when the Congress leader, Mohandas Gandhi, launched a law violating Non-Cooperation Movement against the British, which a temperamentally law abiding barrister Jinnah disapproved of. One Western journalist asked Quaid, why he never went to jail while all Congress leaders like Gandhi, Nehru, Patel and Baldev Singh have been in many times in prison. Quaid replies: â€Å"I am a parliamentarian. Prison is for criminals†. In 1924 Quaid, officially reorganized the Muslim League and Devoted the next seven years attempting to bring about Unity among various ranks of Muslims and to develop Rational formula to effect a Hindu Muslim settlement, Which he considered the pre-condition for Indian freedom. This task was very difficult and was frustrated in the start. Balder Singh â€Å"He once remarked that every time, I put my hand in the pocket, I find forged coins, refereeing to disunity and internal fight among Muslim leaders†. Even if he was working tirelessly to unite Muslims in Hindustan, he attended several unity conferences between Congress and Muslim league. He wrote the â€Å"Delhi Muslim Proposals in 1927†, pleaded for the incorporation of the basic Muslim demands in the Nehru report, and formulated the â€Å"Fourteen Points† Furthermore, in 1927, Quaid entered negotiations with Muslim and Hindu leaders on the issue of a future constitution, during the struggle against the all-British Simon Commission. The Muslim League wanted separate electorates while the Nehru Report favored joint electorates. Quaid personally opposed separate electorates, but accepted the decision of his party. He then drafted compromises and put forth demands that he thought would satisfy both. These became known as the 14 points of Mr. Jinnah. However, they were rejected by the Congress and other political parties. The British government called 2 Round Table Conferences in London to let Hindustani leaders to work out their differences, but talks failed. Quaid was so disillusioned by the breakdown of talks, that in 1931 he relocated to London in order to practice in the Privy Council Bar. Devotion to Muslim League That was a dark time for Muslims in India. But luckily, prominent Muslim leaders like Allama Iqbal, the Aga Khan and Chaudhary Rah mat Ali made efforts to convince Quaid to return from London to India and take charge of a now-reunited Muslim League. In 1934 Quaid returned and began to re-organize the party, being closely assisted by Liquate Ali Khan, who would act as his right-hand man. In the 1937 elections to the Central Legislative Assembly, the League emerged as a competent party, capturing a significant number of seats under the Muslim electorate, but lost in the Muslim-majority Punjab, Sind and the North-West Frontier Province. After the election success, Quaid offered an alliance with the Congress – both bodies would face the British together, but the Congress had to share power, accept separate electorates and the League as the representative of India’s Muslims. That was a proof of Quaid was willing to go a long way to have an independent united Hindustan where Hindus and Muslims would be equal partners. The latter two terms were unacceptable to the Congress, which had its own national Muslim leaders and membership and adhered to One India. Even as Quaid held talks with Congress president Rajendra Prasad, Congress leaders suspected that Quaid would use his position as a lever for exaggerated demands and obstruct government, and demanded that the League merge with the Congress. The talks failed, and while Quaid declared the resignation of all legislators from provincial and central offices in 1938 as a â€Å"Day of Deliverance† from Hindu domination, some historians assert that he remained hopeful for an agreement. But it was becoming clearer to Quaid and his associates that may be Congress was interested in such solution. Gandhi often said to Quaid; â€Å"Let the British leave. Afterward, we can figure out a solution. † In one of his famous letters, Quaid asked Gandhi to be more precise as to how the power would be distributed. Gandhi replied; â€Å"My dear Jinnah, I cannot answer your questions because my inner light is not working†. Quaid wrote back; †To hell with your inner light. Why do not you admit that you have no answer to what I am asking†? ————————————————- CHAP # 3 The Idea of Pakistan By the way, a wish for a separate homeland for Muslims of Hindustan was in the air for some time. In a speech to the Muslim League in 1930, Llama Irbil raised the idea of an independent state for Muslims in â€Å"Northwest India†. Chaudhary Rah mat Ali published a pamphlet in 1933 advocating a state called â€Å"Pakistan†. Thought of Separate Homeland Following the failure to work with the Congress, Quaid, who had embraced separate electorates and the exclusive right of the Muslim League to represent Muslims, was converted to the idea that Muslims needed a separate state to protect their rights. He came to believe that Muslims and Hindus were distinct nations, with unbridgeable differences—a view later known as â€Å"the Two Nation Theory†. Quaid declared that a united India would lead to the marginalization of Muslims, and eventually civil war between Hindus and Muslims. This change of view may have occurred through his correspondence with Allama Iqbal, who was close to him. Pakistan resolution In the session in Lahore in 1940, the Pakistan resolution was adopted as the main goal of the Muslim League. The resolution was rejected outright by the Congress, and criticized by many Muslim leaders like Maulana Abu Kalama Azad, Khan Abdul Gaffer Khan, Side Abdul Al Muddy and the Jamaal-e-Islamic. On 26 July 1943, Quaid was stabbed and wounded by a member of the extremist Chasers in an attempted assassination. During the mission of British minister Stafford Cripps, Jinnah demanded parity between the number of Congress and League ministers, the League’s exclusive right to appoint Muslims and a right for Muslim-majority provinces to secede, leading to the breakdown of talks. When it became clear to both British and Congress party that Quaid and Muslim League would not budge from its demand, they made a common front against him. Gandhi-Quaid meetings In 1944 Gandhi held talks fourteen times with Quaid in Bombay, about a united front— while talks failed, Gandhi’s overtures to Jinnah increased as a last ditch effort to avoid the partition of Hindustan. But League was becoming very representative of all Muslims. The League’s influence increased in the Punjab after the death of Unionist leader Sikandar Hayat Khan in 1942. In the 1946 elections for the Constituent Assembly of India, the Congress won most of the elected seats, while the League won a large majority of Muslim electorate seats. Interim Government portfolios were announced on 25 October 1946. Muslim Leaguers were sworn in on 26 October 1946. The League entered the interim government, but Quaid refrained from accepting office for himself. This was credited as a major victory for Quaid, as the League entered government having rejected both plans, and was allowed to appoint an equal number of ministers despite being the minority party. The coalition was unable to work, resulting in a rising feeling within the Congress that independence of Pakistan was the only way of avoiding political chaos and possible civil war. Different views about Quaid Some revisionist historians like H M Serve and Ayesha Jalap assert that Quaid never wanted partition of India. It was actually the outcome of the Congress leaders being unwilling to share power with the Muslim League. It is asserted that Quaid only used the Pakistan demand as a method to mobilize support to obtain significant political rights for Muslims. Whatever the case may be, looking at the poor situation of Indian Muslims today and their second class status, Pakistanis should be grateful that Quaid gave up the idea of a united India after the British departure and insisted that Muslims in Hindustan should have their own homeland. Quaid has gained the admiration of major Indian nationalist politicians like Leal Krishna Advani whose comments praising Jinnah caused uproar in his own Bharatiya Janta Party Jessant Singh likewise praised Jinnah for standing up to the Indian National Congress and the British. Everyone from Mount baton, Gandhi, and Nehru down to ordinary persons, friend and foe all agreed that during his lifetime, he brought the wisdom to walk in the path of honor, the courage to follow his convictions, and an abiding compassion for others. He enriched us all by the nobility of his spirit. In his book â€Å"Verdict on India† (1944), Beverley Nichols, the British author and journalist has a chapter; Dialogue with a Giant. This is about his meeting with Quaid. He wrote; â€Å"Mr. Jinnah is in a position of unique strategic importance. He can sway the battle this way or that as he chooses. His 100 million Muslims will march to the left, to the right, to the front, to the rear at his bidding and at nobody else’s. If Gandhi goes, there is Nehru or Raj opal or Paten or a dozen others. But if Jinnah goes, who is there? † CHAP # 4 Jinnah’s Vision for Pakistan Defending Policy of Quaid In 1937, Quaid defended his ideology of equality in his speech to the All-India Muslim League in Luck now where he stated, â€Å"Settlement can only be achieved between equals. † He also had a rebuttal to Nehru’s statement which argued that the only two parties that mattered in India were the British Raj and INC. † Jinnah stated that the Muslim League was the third and â€Å"equal partner† within Indian politics. Quaid gave a precise definition of the term ‘Pakistan’ in 1941 at Lahore in which he stated: â€Å"Some confusion prevails in the minds of some individuals in regard to the use of the word ‘Pakistan’. This word has become synonymous with the Lahore resolution owing to the fact that it is a convenient and compendious method of describing it. Whilst giving an interview to American press representatives in July 1942, when asked by one of the journalists whether the Muslims were a nation or not, Quaid replied: â€Å"We are a nation with our own distinctive culture and civilization, language and literature, art and architecture, names and nomenclature, sense of values and proportion, legal laws and moral codes, customs and calendar, history and traditions, aptitudes and ambitions, in short, we have our own distinctive outlook on life and of life. By all cannons of international law we are a nation. † A controversy has raged in Pakistan about whether Jinnah wanted Pakistan to be a secular state or an Islamic state. His views as expressed in his policy speech on 11 August 1947 said: â€Å"I think we should keep that in front of us as our ideal and you will find that in course of time Hindus would cease to be Hindus and Muslims would cease to be Muslims, not in the religious sense, because that is the personal faith of each individual, but in the political sense as citizens of the State†. Jinnah, 11August 1947 – presiding over the constituent assembly. Quaid wanted a secular state, but with Islamic principles. The reason is that a true Islamic state is not a theocratic state â€Å"Pakistan is not going to be a theocratic State to be ruled by priests with a divine mission. We have many non-Muslims – Hindus, Christians, and Parses – but they are all Pakistanis. They will enjoy the same rights and privileges as any other citizens and will play their rightful part in the affairs of Pakistan†. Broadcast talk to the people of the United States of America on Pakistan recorded February 1948 Inaugurating the assembly on 11 August 1947, Quaid spoke of an inclusive and pluralist democracy promising equal rights for all citizens regardless of religion, caste or creed. This address is a cause of much debate in Pakistan as, on its basis, many claim that Jinnah wanted a secular state while supporters of Islamic Pakistan assert that this speech is being taken out of context when compared to other speeches by him. On 11 October 1947, in an address to Civil, Naval, Military and Air Force Officers of Pakistan Government, Karachi, he said: â€Å"We should have a State in which we could live and breathe as free men and which we could develop according to our own lights and culture and where principles of Islamic social justice could find free play†. On 21 February 1948, in an address to the officers and men of the 5th Heavy and 6thLight Regiments in Mali, Karachi, he said: â€Å"You have to stand guard over the development and maintenance of Islamic democracy, Islamic social justice and the equality of manhood in your own native soil. With faith, discipline and selfless devotion to duty, there is nothing worthwhile that you cannot achieve†. CHAP # 5 Quaid-e-As am as a Governor General On 14th August 1947, Quaid-e-As am Mohammad Ali Jinnah became the 1st Governor General. He remained Governor General for thirteen months. During this period, he solved many important national issues. Some of them are mentioned as under: Formation of Federal Cabinet As soon as the Quaid-e-As am took an immediate action and nominated members of the Federal Cabinet to run the Government affairs smoothly. Liquate Ali Khan was elected as the Prime Minister. Other members of the cabinet were also nominated. This first cabinet of Pakistan took oath on 15th August 1947. Members of the Cabinet 1. Vardar Abdul Rib Nester (Transports) 2. Raja Ghazanfer Ali Khan (Agriculture) 3. Fazal-ur-Rehman (Education) 4. I. I Chundrigar (Industry) 5. Glulam Mohammad (Finance) 6. Jogander Nath Mandala (Law) 7. Sir Afar Ulla Khan Adjani (Affair) Constitutional Problems The Act of 1935 was amended and enforced in the country as there was no constitution available of the newly born state. Thus this great achievement was done under the administrative leadership of the Quaid-e-As am. Establishment of Capital Karachi was made Capital of Pakistan. Provincial Government Quaid-e-As an elected Chief Minister and Governor. Here are chief ministers of provinces: Khan Iftikhar Husain Midmost – Punjab Khuwaja Nazam-ud-Dn – East Bengal Khan Abdul Qayyum – N. W. F. P Mohammad AyeChurro – Sind Chief Commissioner (British) – Baluchistan Administrative Head Quarters For the administrative reformation, a committee was set up and Chaudhary Mohammad Aye was made the Secretary General. Civil Services were re-organized and Civil Services Academy was constituted. The Secretariat was established. Moreover, Head-quarters for Army, Navy and Air Force were set up. An ammunition factory was also set up. Attention to Foreign Affairs Realizing the sensitivity of foreign affairs, Quaid-e-As am paid his utmost attention to the Foreign Policy. He developed healthy relations with the neighboring and developed countries that were the main objective of the Foreign Policy. Membership of UNO After independence, Quaid-e-As am paid immediate attention for acquiring membership of the United Nations Organization (UNO). On 30th September 1947, Pakistan became the member of the UNO. This all, was done under the dynamic leadership of Quaid-e-As am. Implementation of Education Policy Education plays an important role in the development of a country. It improves living standard of a nation and development. Education sector also needed attention at the time of independence. For this purpose, he held the first Educational Conference in 1947. He wished that every citizen of Pakistan should serve his nation with honesty and national spirit. He made nation with honesty and national spirit. He made acquisition of scientific and technological education compulsory for the students. Quaid-e-As am did a lot to improve education policy of the country. In the Service of Pakistan Quaid-e-As am served his country till his death. Despite his bad health, he kept on going through the important files. He succumbed to deadly disease of consumption. First Cabinet of Pakistan First cabinet of Pakistan was also elected by Quaid-e-As am. He took of it. Liquate Ali Khan was first Prime Minister of Pakistan. CONCLUSION In the conclusion I would like to say that Quaid was great leader and a true Muslim and he was a real architect of Pakistan. He was great leader and he proved it by the creation of Pakistan and he is guiding star for the generation to come and he is role model for generation to come. Limitations First of all I am thankful to Allah Almighty who enabled me to make this assignment. It is wisely said that one feels no pains after he has been successful in doing a work. But I would like to mention some as they are asked. I live in hired hostel where internet is not available. Therefore, I faced many difficulties in gathering data. Moreover, I do not have my own computer so I had to work on my roommate’s computer or on the lab computer. I had much burden of studies of other subjects. So, I could not give as much concentration to this assignment. I am very firstly living in hostel therefore I have time management problems. I also do not possess very vast general knowledge. Bibliography * Syed Shamsul Hassan ed. , Correspondence of Quaid-i-Azam M. A. Jinnahand other papers, Shamsul Hassan collection, Organizational Matters, Vol. I (1936-1947) * Akbar S. Ahmed, Jinnah, Pakistan and Islamic Identity, (Karachi: Oxford University press, 1997) * Ahmad Khan Yusufi, Speeches, statements and messages of Quaid-e-Azam. * BBC’s Poll for South Asia’s greatest ever leader. * â€Å"1947 – August†. Chronicles Of Pakistan. * â€Å"I Remember Jinnah†. Daily Dawn (newspaper). â€Å"Jinnah’s speech to the Constituent Assembly of Pakistan†. 11 August 1947. * â€Å"Jinnah’s Thought at a Glance†. Yes Pakistan. com. * â€Å"Jinnah: South Asia’s greatest ever leader†. * â€Å"Muhammad Ali Jinnah (1876–1948)†. Story of Pakistan. * â€Å"Mohammed Ali Jinnah (187 6–1948)†. Harappa. com. * Prof. Khurshid Ahmed, Islamic Ideology (Karachi: Karachi university,2002). * â€Å"Pictures of Quaid (Album)†. Urdu Point. * Quaid’s speech at university stadium Lahore, 30 october 1947. * â€Å"Quaid-i-Azam Muhammad Ali Jinnah†. Government of Pakistan Website. * â€Å"Quaid-e-As is Mohammad Ali Jinnah†. The Jinnah Society. Rajmohan Gandhi, Eight Lives: A Study of the Hindu-Muslim Encounter (Albany, NY: State University of New York Press, 1986). * Syed Hussain Imam â€Å"Sterling qualities of Quaid†. * â€Å"South Asia’s Clarence Darrow†. Chow. * â€Å"The Father of Pakistan†. The Most Influential Asians of the Century by TIME. * Wikipedia the free Encyclopedia. * www. national heritage . government. pk ————————————————- ———————â⠂¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€- THE END†¦ ————————————————- ————————————————- ————————————————- How to cite Quaid E Azam- an Architect of Pakistan, Essay examples

Professional Practice Ethics Of Telstra -Myassignmenthelp.Com

Question: Discuss About TheProfessional Practice Ethics Case Study Of Telstra? Answer: Introduction Telstra is the largest telecommunication company based in Australia. Telstra is known to provide telecommunications and information services to the communities, business, governments and individuals all over Australia (Torchia and Calabro 2016). The company provides numerous telecommunication services, products and the solutions across Internet protocol television, mobile broadband and telephony. They develop CrowdSupport website and 24x7 app. The report explains ethical implications of digital disruption occurred in the business and how Telstra can be aware of that. The report illustrates the positive negative implications of digital support system. Green Computing has been chosen for the ethical analysis. Hadoop, one of the business analysis tools give opportunities on how they can enhance customer experience. The report elaborates about the IT governance and IT standards. Background Telstra Corporation Ltd. is one of the telecommunication media company that manufactures and operates telecommunications networks. They provide telecommunication products and services. Telstra is the largest telecommunications company based in Australia. Telstra initially originates together with the Australia Post as Government department. However, Telstra is now a full private company. They provide more customer oriented services. They provide digital services (Borzel 2015). The digital service helps them to keep digital record of the customers. Telstra with the help of the data analysis tools can know the customers demands. The company on the basis of customers demands offers customer centric products and services. Telstra develops CrowdSupport website and 24x7 app. The customers will provide feedback and those feedbacks will be help Telstra to carry out their business activities. Demonstrating an awareness of the ethical implications of digital disruption to businesses Telstra develops Crowd Support Website and 24x7 app to enhance customer service. This approach can help them to gain more and more customers. Telstra decides to connect with the customers digitally. This approach can help them to stay connected with the customers all the time 24x7, however, the digital disruptions can create havoc. The customers are not well acquainted with the digital technology so they can face several issues and may refuse to use the app and the website (Michael and Goo 2017). Moreover, there are security issues associated with the website and the app. The confidential data of the customers can get breached. The customers may refuse to use the app and the website. Both CrowdSupport website and app of Telstra are highly secured and there is no chance of security breaches (Fox 2016). Telstras customers understand they can give long term benefits and they will get used to the technology with time. Identification of the positive and negative implications for the use of DSS and BA There are several advantages of the DSS and BA. It reduces decision cycle time. The employee productivity gets increased due to the decision support system. The business analysis helps the management system of the enterprise so that the top level management can take better decisions (Drobetz and Momtaz 2016). The decision support system also aids interpersonal communication. It also gives competitive advantage to the organisations. Telstra with the help of this technology can gain the competitive advantage and can stay ahead of other companies. Telstra can manage the digital services of their company with the help of the decision support system and business analysis. The usage of decision support system and business analysis is somewhat costly. The managers must be knowledgeable and must be aware when and to what extent they must use the decision making system and business analysis, otherwise the project can fail (Chintrakarn et al. 2015). Computerised decision support system can result in information overload and because of that data analysis can give faulty predictions. There are all the cons of decision making system that Telstra can face. Again, Telstra managers can heavily rely on the computerised decision making system, the decision making system and data analysis is not mandatory all the time. Analysis of the case using Green computing for ethical analysis The manufacturing industry generally creates a lot of wastes. The green computing can act as effective mean for reducing the waste. It can eliminate the waste which is good for the environment (Aladwani 2016). Telstra decides to go digital. The adaptation of green computing reduces the paper work. This approach can save lot of paper work and cut down of trees. Business efficiency The paper work involves lot of errors and the employees may enter wrong data by mistake. The paper work is time consuming as well. It brings adverse effects to the business. The digital service is fast and effective. It provides error-free solutions. Telstra with aid of digital record can keep record of each and every transaction (Harrison 2015). Telstra can keep record of the customer details. The CrowdSupport website and the 24x7 Telstra app helps Telstra employees to stay connected with Telstra all day and night 24x7. Outsourcing The green computing also aids business outsourcing. The data entry, data management, payment processing, quality assurance and surveys are quite hectic to do manually, however, green computing or digital services simplifies the data entry and data management (Kowalewski 2016). Telstra with the assistance of green computing can process payment pretty fast and effectively. The computer gives error-free output. Demonstrating an awareness of the use of data analysis tools and the competitive advantage that can be achieved through their development and usage Data analysis tools must be used ethically and it must be used in such a way that it must not affect the customers confidentiality. Telstra through CrowdSupport and 24x7 app provides customer services and keep digital record of the customers data. The can use the data analysis tools to analyse the customers queries. Also they can learn the customers behaviour patterns. Telstra can know the customers wishes and customers demands in details (Winickoff and Mondou 2017). They can use the data analysis for their own needs, however, they must be aware, they should not disclose any of those confidential data without customers permission. The data analysis tools can bring benefits to the company. Telstra with the assistance of data analysis tools like Hadoop can conduct business activities smoothly and effectively. The cloud analyst tool can bring cost advantages. Hadoop also helps in relatively fast data analysis. The data analysis tools help to know the customers demands. Telstra based on the customers demands and queries must develop products (Schouten and Bitzer 2015). The data analysis tools can help to know the latest market trends. Thus Telstra with the help of data analysis tools can develop products by which they can stay ahead of other companies. Besides competitive advantage they can gain huge profit. Demonstrating an awareness of IT governance and IT standards and frameworks The security breaches can affect Telstra adversely. They provide customer service over 24x7 app and CrowdSupport service the hackers can acquire confidential data of the customers. Telstra can face heavy loss. They can lose the customer base as well. For this reason, IT Governance launches security awareness program (Ngoc 2015). The security awareness program can be helping Telstra to conduct business activities securely and safely. The IT governance standards like ISO 27001 and ISO 22301 can help Telstra to carry out the business objectives. Assessment of ethical consequences Doing the Ethics What's going on? Telstra provides a platform where their employees provide assistance to the customers. The customers purchase Telstra products and use Telstra services. Therefore, they have many queries regarding the Telstra products and services. Telstra develops a website and an app where the customers can solve all their queries (Castka and Corbett 2015). Telstra offers customer service via Telstra CrowdSupport website and 24x7 Telstra mobile app. The Telstra offers 24x7 customer service; the customers can solve their queries any time anywhere with ease. What are the facts? Telstra offers varied digital services that can simplify ones life. Telstra develops CrowdSupport website and 24x7 Telstra mobile app for the customers. The employees provide 24x7 assistance to the customers. The customers have several queries associated with Telstra services as well as Telstra products (Hege, Hutson and Laing 2018). Telstra must follow the IT governance principles so that they can provide customer service efficiently. The IT governance can help them to conduct the business activities ethically and efficiently. Also they can conduct the business operations safely and securely. What are the issues? There are several IT governance risks and issues that affect Telstra. The customers are facing several issues while using the Telstra products. The customers have several complains about Telstra services. The issues generally faced by the customers are delivery of faulty Telstra products and incorrect descriptions of the products. Poor customer service, product delivery delay are reasons for the customers dissatisfaction (Lee 2016). Lack of communication is another issue that needs to be considered. The customers of Telstra are not aware of latest technology and IT services and that is why they are not able to use Telstra products and services. Telstra employees thus feel difficulties to help them in such scenario. The customers get misguided and they blame the customer service team of Telstra. Some employees of Telstra are not well acquainted with CrowdSupport, email service and 24x7 Telstra mobile app service. Lack of adequate training is leading to several issues (Derkx and Glasbe rgen 2014). The employees also provide poor response to the queries made by the customers and behave rudely with the customers. The employees sometimes do not understand the issues well and for this reason they do not provide necessary assistance to the customers. Telstra Digital contains safety and security risks as well. The security threat is another severe issue for Telstra. The employees do not get adequate training, they do not have the required desired IT skills, and they are not well versed with Telstra IT services and technology (Lee 2016). The employees are not aware of the security aspects of the Telstra products and services as well. For this reason, they do not able to communicate well with the customers. Some employees lack sales skills and this adversely affect Telstras productivity as well. Telstra fails to keep promises and get repeated complains about the IT products they use. CrowdSupport and 24x7 app needs further improvement and better synchronization. Who is affected? The customers are mainly affected. Telstra CrowdSupport and 24x7 app have many flaws. The employees fail to provide assistance to the customers. The customers are struggling while using the Telstra CrowdSupport and the mobile app. However, they are not getting help from Telstras ends. Again they are struggling while using the Telstras products and services. Telstra employees are not well versed with the latest IT technologies (Asongu and Nwachukwu 2016). They are not able to communicate with the customers over CrowdSupport. The customers are not knowledgeable about IT technologies and IT risks. Telstra employees face immense difficulties in helping them in such difficult scenario to understand the employees about the products. Telstra has the fear of losing customer base. Telstra can lose the competitive edge and in mere future can face heavy loss. Thus the employees and the customers are getting affected. They must follow IT Governance rules and policies as that can help Telstra to conduct business ethically and efficiently. The IT Governance can eliminate the risks and thereby can provide safety and security to the employees. What are the ethical issues and implications? Telstra must be aware of the issues and the queries raised by customers. Telstra must adopt the IT governance framework for the betterment of the enterprise. The IT Governance framework will help the employees to conduct the business activities. The framework is helpful to conduct the business activities ethically and efficiently. They can offer customer service to the customers with the help of the IT Governance. The customers with the assistance of the framework can use the Telstra CrowdSupport and Telstra 24x7 app securely and safely (Desouza and Smith 2014). However, the employees may deny to follow the rules and norms of the IT Governance framework. The customers can even oppose certain norms. Telstra can get affected due to the confusion of choosing the appropriate IT governance framework for their business. The IT Governance framework is going to give them the competitive advantage and the desired profit. Therefore, Telstra must use the framework is such a way that will satisf y the customers and the employees interests. ISO/IEC 38500:2015 is the official IT Governance standard. ITIL, CBIT and ISO 27002 are other IT Governance framework and Telstra can use any one of them. What can be done about it? The IT Governance framework is going to give Telstra opportunity to conduct the digital activities. Telstra can meet the business deliverables and can serve the customers well adopting any one of the IT Governance framework. IT Governance provides the repeatability, consistency, processes and the standards. IT Governance points out all the stakeholder needs, the governance framework to provide services over the CrowdSupport platform and 24x7 Telstra app (Ravaghi et al. 2016). There are several IT Governance framework like ITIL, COBIT, ISO 27002. The official IT Governance standard is ISO/IEC 38500:2015. The IT Governance Framework is going to furnish the Telstra Digital. What are the options? ISO 38500 provides norms and the principles for the governing bodies so that they can conduct the business activities with ease with ease. Thus it gives the opportunity to evaluate, direct and the Telstra Digital activities. Telstra management team can have the guidance on how to carry out the business activities ethically and in effective manner (Vigneau, Humphreys and Moon 2015). The IT Governance framework involves the government body or top level management body like executive managers, auditors, technical specialists of Telstra, members of groups who monitor Telstras resources. Control Objectives for Information and Related Technology (COBIT) is a framework developed by ISACA and it assists organisations to manage and control the digital activities of the organisations. COBIT framework provides useful strategies by which they can offer better customer service (Palea 2015). It provides strategies by which the Telstras risks can be mitigated. ISO 27002 is the standard which deals with the initiation, implementation, maintaining and improvement of information security management in an enterprise. It consists of the norms and the policies that can enhance the Telstra Digital. Which option is best - and why? COBIT framework is the best among the three. COBIT 5 framework is based on five principles. The first principle depends on meeting stakeholder requirements. The second principle deals with covering the enterprises objectives from end to end. The third principle deals with application of a single integrated framework (Auld, Renckens and Cashore 2015). The fourth principle enables an approach by which the digital activities can be efficiently managed. The principle five separates governance from management. COBIT 5 framework offers several benefits. It facilitates enterprises of all sizes. Telstra is no exception. The framework is helpful and it supports business decisions. Telstra can even use IT efficiently to achieve business goals (Palea 2015). The framework is also useful to mitigate IT risks. COBIT 5 can make Telstra to understand the value of investment in IT. Telstra with the help of COBIT 5can achieve compliance with laws, the regulations and contractual agreements. The top level management can be benefitted from COBIT 5. The digital activities can be completed efficiently with the aid of COBIT 5. COBIT 5 also mitigates the risks related to IT management. Therefore, it can bring discipline to entire Telstra (Auld, Renckens and Cashore 2015). The employees can serve the customers well. COBIT 5 offers all these services all together and other framework do not provide all these services as a whole. Recommendations COBIT 5 can assist the employees and the management staffs to carry out the business activities safely and securely. COBIT 5 provides management guidelines which Telstra must follow. Maturity models of COBIT 5 can be helpful to know the gaps. The management team must educate the employees about Telstra products and services. The employees can help the customers in the best possible way if they are knowledgeable of the products. iii. The management team must teach the employees how to communicate with the customers professionally. The employees must handle the customers professionally and patiently and must treat them well. They must know the happy customers will return back. Telstra must hire the employees having technical knowledge and skills. They must be capable to use the CrowdSupport Website and the 24x7 app. They must efficiently use the CrowdSupport website and the 24x7 app so that they can communicate with the customers well. Conclusion It can be concluded from the above discourse that the IT governance can help Telstra to conduct business activities ethically efficiently. The IT governance framework like COBIT framework can help them to conduct the business activities safely and securely. Telstra has been chosen as the case study of this report. Telstra is the largest telecommunication company located in Australia. They are known to offer several telecommunication services, products and solutions. Recently, they have developed CrowdSupport website and 24x7 setup. The report has illustrated ethical implications of digital implications to the firm. Green Computing is a practice that has been explained in the report. Green Computing has been chosen to conduct the ethical analysis. Hadoop is a data analysis tool that has been described in the report. Hadoop can assist tesla to offer quality customer service. References Aladwani, A.M., 2016. Corruption as a source of e-Government projects failure in developing countries: A theoretical exposition.International Journal of Information Management,36(1), pp.105-112. Asongu, S.A. and Nwachukwu, J.C., 2016. The role of governance in mobile phones for inclusive human development in Sub-Saharan Africa.Technovation,55, pp.1-13. Auld, G., Renckens, S. and Cashore, B., 2015. Transnational private governance between the logics of empowerment and control.Regulation Governance,9(2), pp.108-124. Brzel, T.A., 2015.Governance Transfer by Regional Organizations: Patching Together a Global Script. Springer. Castka, P. and Corbett, C.J., 2015. Management systems standards: diffusion, impact and governance of ISO 9000, ISO 14000, and other Accountingstandards.Foundations and Trends in Technology, Information and Operations Management,7(34), pp.161-379. Chintrakarn, P., Jiraporn, P., Kim, Y. and Kim, J.C., 2015. Does corporate governance quality affect analyst coverage? Evidence from the Institutional Shareholder Services (ISS).Applied Economics Letters,22(4), pp.312-317. Derkx, B. and Glasbergen, P., 2014. Elaborating global private meta-governance: An inventory in the realm of voluntary sustainability standards.Global Environmental Change,27, pp.41-50. Desouza, K.C. and Smith, K.L., 2014. Big data for social innovation.Stanf Soc Innov Rev,2014, pp.39-43. Drobetz, W. and Momtaz, P.P., 2016. Corporate governance convergence in the European MA market. Fox, J., 2016. Inside governance institute: Acting for you.Governance Directions,68(10), p.634. Harrison, M., 2015. Implementing the 2014 changes to internal audit.Governance Directions,67(1), p.38. Hege, U., Hutson, E. and Laing, E., 2018.The impact of mandatory governance changes on financial risk management(No. 18-889). Toulouse School of Economics (TSE). Kowalewski, O., 2016. Corporate governance and corporate performance: financial crisis (2008).Management Research Review,39(11), pp.1494-1515. Lee, Y.J., 2016. What Encourages Nonprofits' Adoption of Good Governance Policies?.Nonprofit Management and Leadership,27(1), pp.95-112. Michael, B. and Goo, S.H., 2017. The Case for the Extra-Territorial Application of Corporate Governance Standards in China. Ngoc, H.D.T., 2015. The Analysis of Several European Group Corporate Governance Standards After Financial Crisis.European Journal of Social and Human Sciences, (4), pp.189-207. Palea, V., 2015. The political economy of fair value reporting and the governance of the standards-setting process: Critical issues and pitfalls from a continental European Union perspective.Critical Perspectives on Accounting,29, pp.1-15. Ravaghi, H., Rafiei, S., Mohseni, M., Heidarpour, P. and Arab, M., 2016. Existing Challenges in Clinical Governance Establishment Evaluation Based on National Assessors' Aspect (A Qualitative Study).Journal of Hospital,15(3), pp.9-20. Schouten, G. and Bitzer, V., 2015. The emergence of Southern standards in agricultural value chains: A new trend in sustainability governance?.Ecological Economics,120, pp.175-184. Torchia, M. and Calabr, A., 2016. Increasing the governance standards of public-private partnerships in healthcare. Evidence from Italy.Public Organization Review, pp.1-18. Vigneau, L., Humphreys, M. and Moon, J., 2015. How do firms comply with international sustainability standards? Processes and consequences of adopting the global reporting initiative.Journal of Business Ethics,131(2), pp.469-486. Winickoff, D.E. and Mondou, M., 2017. The problem of epistemic jurisdiction in global governance: The case of sustainability standards for biofuels.Social studies of science,47(1), pp.7-32.